We make the cancellation call for you.
An AI calls the gym or subscription company, waits on hold and asks them to cancel. You get a recording of the company reading back your confirmation.
$9.99for one call, charged only if it works
$29.99the call plus a certified letter we mail for you
cancelnow.aiHi, I'm an AI assistant calling for your member Dana Reyes. This call is recorded. I'm calling to cancel her membership.
Front deskOkay, that's cancelled. Your confirmation number is RB-40217.
cancelnow.aiThank you. Could you please tell me the date it ends and any final charge?
Front deskIt ends October 31, and the final charge is $0.
Two ways to cancel
A single call is enough for most people. Cancel Now adds a certified letter, so you have it in writing too. We save you the trip to the post office, the gas and the wait in line.
| Single call$9.99 | Cancel Now$29.99 | |
|---|---|---|
| Our AI makes the call and waits on hold | Yes | Yes |
| Recording clip of the company confirming | Yes | Yes |
| Certified letter mailed for you | No | Yes |
| Tracking and electronic return receipt | No | Yes |
| When you pay | Only if the call works | $29.99 flat |
A call "works" when the company gives a confirmation number on the recording. With Cancel Now, the letter is what we promise. It goes out by USPS Certified Mail even if the call doesn't get a confirmation, and you get the tracking number and the delivery signature.
How it works
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You tell us what to cancel
Please add a photo of a bill, membership card or contract, plus your account number and PIN if there is one. You e-sign a short authorization so the company knows we're calling for you.
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We look up the number
We only call numbers we find ourselves. We never dial a number someone sends us.
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Our AI makes the call
It tells the company up front that it is an AI and that the call is recorded. It waits on hold, asks to cancel and turns down offers to stay.
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You get the proof
We send you the trimmed recording clip. With Cancel Now you also get a copy of your letter, the tracking number and the delivery signature.
How the proof works
Before our caller hangs up, it asks the company to read back three things: the confirmation number, the date the cancellation takes effect and any final charge.
We trim the recording to that part and send you the clip with the date and time of the call. If a company bills you later, you have their own words to show your bank.
What our caller won't do
- Agree to a fee, an upgrade or an offer to stay
- Give out your Social Security number or date of birth
- Answer security questions
- Pretend to be you or pretend to be a person
When we can't help
Some companies ask for your Social Security number, your date of birth or the answer to a security question before they will cancel. We don't handle those, so we can't cancel that account for you. An account number and a PIN are fine.
Some gyms say only the member can call, or that you have to come in. When that happens, we tell you what they said. A single call that doesn't work costs you nothing, and with Cancel Now your letter still goes out.
Your details stay with your call
- Phone numbers
- We call only numbers we look up ourselves.
- Your PIN
- Used on your call only, and only after the company has found your account.
- Photos you send
- Deleted once the cancellation is confirmed.
- Recordings
- The full call is kept 30 days. Your proof clip is kept 1 year.
- Authorization
- You e-sign it, and you e-sign the letter before we mail it.
Questions
Will the company know it's an AI?
Yes. The first thing our caller says is that it is an AI assistant calling for you and that the call is recorded. If a company won't speak with an AI, we tell you, and a single call costs you nothing.
Do you promise my account gets cancelled?
No. We can't control what a company does. With a single call, you pay only if the company confirms the cancellation on the recording. With Cancel Now, what we promise is the certified letter: we mail it for you and send you the tracking and the delivery receipt.
What do I need to give you?
Your name as it shows on the account, the account or member number, and a PIN if the company uses one. A photo of a bill, membership card or contract helps us match the account. We never ask for your Social Security number, date of birth or security-question answers.
What if they try to talk me out of it?
Our caller says no thank you and asks again to cancel. It never accepts an offer, an upgrade or a fee for you. If the company says a fee is owed, we get that on the recording and tell you.
How long does it take?
When the hold is long, we try twice a day for up to 7 days. If the company offers to call back, we take the callback. We let you know when the call is done or if we have to stop.
Where does the letter go?
To the cancellation address in your contract when there is one. If not, the address the company gives on the call, and then the one on its website. Post office boxes are fine. It goes by USPS Certified Mail with an electronic return receipt, and you sign the letter before we send it.
Can I get a refund?
Yes. If something isn't right, please ask within 7 days and we will refund you.
Can I order today?
Not yet. We're starting with a small group. Please send a request with the form on this page, and we'll get in touch before anything is charged.
Request a cancellation
We're opening to a small group first. Please tell us what you'd like cancelled, and we'll reach out to set it up.
Nothing is charged from this form. Please don't send account numbers or PINs here. We'll ask for those later, in a secure step.